Case Scenario St - Patricks Nursing Home

Case Scenario St - Patricks Nursing Home
You have recently been appointed as a trainee Human Resources Officer at St-Patricks Nursing Home located in central London. During the first formal meeting with the Board of Directors you were told about the recent expansion of the nursing home by your HR Director.
You were also informed about the various problems that St Patricks Nursing Home has been experiencing, such as the high rate of employee turnover; complaints from residents and families about the quality of care, and staff errors that could compromise the safety and efficiency of care.
The HR Director is under pressure to increase staff retention in order to reduce future training and recruitment costs. She believes that the current recruitment and selection policies of St-Patricks Nursing Home are partly responsible for the turnover problem.
The HR Director also suggested that care workers performance, satisfaction and commitment to the organisation depend on collaborative team-working. She mentioned that staff members were often blamed for not communicating important messages to one another whilst on shift, not handing over effectively at the end of their shift, and coming to work just to do their shift and go home.
As part of your job, you are required to prepare a comprehensive and appropriate Performance Evaluation Plan for all of the employees working in your organisation and you need to make some recommendations on the types of training nursing staff will require considering their current level of competence and future development requirements. The training should help the home to meet the essential standards set by the Care Quality Commission.
A grand party was organised by your HR director praising all your achievements that you have achieved in a short span of time. You have been asked by your boss to arrange a training session for the care staff in order to enlighten them about the techniques and leadership skills that you have used and applied over the period of time in managing and leading people at the workplace, and which they can apply to their roles. Your training session also needs to educate them about the relevance and application of different leadership theories in leading people and managing relationships with peers and subordinates.
Finally, make them aware how you have been continuously updating your knowledge and developing yourself throughout, and what the benefits of investing in yourself were.
Assignment:
Based on the scenario above you are required to complete an ESSAY of 3,000 words (+/-10%) You should refer to the assessment criteria and the relevant unit content, when preparing your evidence of assessment. The essay is formed of the following four sections below which relate to the learning outcomes.
Learning Outcome 1 (1.1, 1.2, 1.3 M1 and D1)
An explanation of the factors that need to be considered when planning the recruitment of individuals to work at St-Patricks Nursing Home (1.1)
An explanation of how the recruitment and selection procedures and policies of St-Patricks Nursing Home can be changed to fit with the wider legal context (e.g. the legal context may relate to employment law, laws and regulations relating to health and social care, and requirements of the Care Quality Commission) (1.2)
An evaluation of different approaches that may be used to ensure the selection of the best individuals, and make recommendations for St-Patricks Nursing Home (1.3)
Learning Outcome 2 (2.1, 2.2, M2 and D2)
An explanation of theories of how individuals interact in groups in relation to the types of teams that work in health and social care (2.1)
An evaluation of the approaches that may be used by staff at different levels to develop and promote effective team working at St-Patricks Nursing Home (2.2)
Learning Outcome 3 (3.1, 3.2, 3.3, M2 and D2)
An explanation of the ways in which the performance of individuals working in health and social care can be monitored (3.1)
An assessment of how individual training and development needs can be identified at St-Patricks Nursing Home (3.2)
An analysis of different strategies for promoting the continuing development of individuals in the health and social care workplace (3.3)

Learning Outcome 4 (4.1, 4.2, 4.3, 4.4and D3)
Explains theories of leadership that apply to the health and social care workplace (4.1)
Analyses how working relationships may be managed at St-Patricks Nursing Home (4.2)
Evaluates how your own development has been influenced by management approaches that you encountered in your own experience (4.3)
Merit Descriptors
Indicative characteristics
Contextualised Indicative characteristics (All the characteristics need to be achieved)
M1
Identify and apply strategies to find appropriate solutions
Complex problems withmore than one variable have been explored.
Has demonstrated the knowledge of different approaches that may be used to ensure the selection of the best individuals for work in health and social care
M2
Select/design and apply appropriate methods/techniques
The application of relevant theories, techniques and methods, and also justifying all sources of information.
Has shown the understanding of the individual and group theories and applied them by developing the effective team working

CLICK HERE TO ORDER NOW